Legal
Privacy policy
Last updated: September 2026. PrintIOS SARL processes personal data in the context of the printios.ma website and the PrintIOS service, in accordance with Moroccan law 09-08 on the protection of individuals with regard to the processing of personal data.
1. Data collected on the website
Contact and signup forms: name, company, e-mail, phone, city, workshop size, message, chosen plan, subdomain. Technical data: IP address, browser, pages visited (anonymised audience measurement). We do not use advertising cookies.
2. Purposes
- Answer your demo and contact requests.
- Create and administer your workspace, send you your access and invoices.
- Inform you about service evolutions (you can unsubscribe at any time).
- Ensure service security and prevent abuse.
3. Your own customers' data
The data you enter in your workspace (your customers, orders, files) is processed on your behalf: you are the data controller, PrintIOS SARL is the processor. It is stored in a database and storage space dedicated to your workspace, encrypted at rest, and never used for any purpose other than providing the service.
4. Connecting your advertising accounts (Facebook / Meta and Google Ads)
If your workspace administrator chooses to, PrintIOS can connect, read-only, to your Facebook / Meta Ads and Google Ads accounts ("Continue with Facebook" or "Continue with Google" button, Expenses page) in order to record your advertising spend automatically in your internal accounting.
- Data we access: the ID, name and currency of each ad account you authorize; the daily amount spent on that account; the name (Facebook) or e-mail address (Google) of the account that granted access, displayed next to the linked account.
- Permissions requested: Facebook / Meta "ads_read" and "business_management"; Google "https://www.googleapis.com/auth/adwords", "openid" and "email". We only use this access to read: we never create, modify or delete any campaign, ad or audience.
- Use: only to create, in your workspace, one "ADS Facebook" or "ADS Google" expense per day and per account (amount, date, account) and display the monthly total. No other purpose.
- We do not sell this data, do not share it with any third party, do not use it for advertising, profiling or targeting, and do not use it to train artificial intelligence models.
- Security: access tokens provided by Meta and Google are encrypted in your workspace database and are never displayed or sent to the browser. Only your workspace administrator can connect or disconnect an account.
- Retention: tokens are kept while the account remains connected and deleted as soon as it is disconnected; imported expenses are part of your accounting data (kept as per section 8, deletable when disconnecting).
5. Google data: Limited Use
PrintIOS's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements.
Google Ads data is only read at the request of the administrator who connected the account, solely for the feature described in section 4, and is not viewed by anyone on our team except with your explicit consent for support, for security reasons, or to comply with the law.
6. Deleting your data and revoking access
You can remove access to your advertising accounts and request deletion of the related data at any time:
- From PrintIOS: Expenses page → "Facebook advertising" or "Google Ads" card → trash icon next to the account → "Disconnect". The access token is deleted immediately; you can also choose to delete the expenses already imported.
- From Facebook: Settings & privacy → Settings → Security and login → Business Integrations → PrintIOS → Remove.
- From Google: myaccount.google.com → Security → Your connections to third-party apps & services → PrintIOS → Delete all connections.
- On request: contact us at +212 661-327865 (phone or WhatsApp) or [email protected] stating your workspace; we delete the tokens and, if you wish, the imported data within 30 days and confirm it to you.
- When you revoke access from Facebook or Google, PrintIOS can no longer read any data; the account then shows as "to reconnect" and we delete its token.
7. Hosting and security
The service is hosted on a Amazon Web Services (AWS) infrastructure with secure connection only. Passwords are never stored in clear text. PrintiosSync access can be revoked at any time. Backups are encrypted.
8. Retention
Contact requests: 24 months. Account data: for the duration of the subscription then 30 days after cancellation (60 days for backups). Billing data: legal duration.
9. Recipients
Our sales and support teams, and our technical providers (hosting, transactional e-mail) strictly for the needs of the service. The carriers you connect only receive the information needed to deliver the orders you entrust to them.
10. Your rights
You have a right of access, rectification, objection and deletion of your data. Write to us at [email protected]. This processing is subject to the required formalities with the CNDP.
Contact
PrintIOS SARL — Adresse à compléter, Casablanca, Maroc — ICE ICE à compléter — RC RC à compléter — +212 661-327865